Resource Hub Playlists

Bromcom at The Shard 2025 MAT Session

Introduction

Speakers

Simon Walters speaking at Bromcom at The Shard annual event

Simon Walters

Chief Operating Officer

Summary

The event opens with a warm welcome and important housekeeping details. Attendees discuss leading change and collaboration, while business updates reveal new school onboarding and high customer retention.

 

The new CTO emphasizes platform stability and improvements. Revised customer feedback methods aim to enhance decision-making. Innovations include a cloud-based timetabling service and an AI service desk agent.