Services.
To accompany our feature-rich MIS, we provide in-depth training to help you get the most out of Bromcom. We understand that everyone learns differently and at different speeds, which is why we provide intuitive tools and training options to suit everybody's needs. Our training team have decades of Bromcom and classroom experience, enabling them to guide you with confidence.
Training options.
Self-Training via Published Web Clips And Documentation.
An extensive library of videos and support materials means that schools have the option of ‘self training’.
Go Live Day Onsite Training.
We will come to you! Have an expert on hand to guide you through all areas on the go live day.
Group Training - Clusters/MATs/LA.
Bromcom offer group training sessions, this helps to improve time and cost efficiency, getting everybody up to speed at the same time.
Webinar Training.
The most versatile and economical way to train your staff. We'll follow a tailored agenda of modules and learning based on the key areas for you.
Onsite Training.
We will come to you! A Bromcom expert will come to your school and hold in-person training to you and your colleagues.
Trainer Training.
Our Trainers can come to your school and offer in person training whether to a team or to support an individual, but along with free weekly primary or secondary focused webinars, we offered tailored online webinars and interactive training sessions. Using our own Virtual Learning Environment, we have put together a whole bundle of training aids, including documents, how to videos and support posts.
Support.
We give you the help you need to get set up, including a dedicated migration team, training and support prior to the go live day - but it doesn't stop there. We encourage you to join our online community forum, our dedicated platform comprised of over 6000 Bromcom users constantly sharing best practices and engaging with each other. Onsite visits and user groups can be organised, subject to staff availability, and we welcome development ideas or product suggestions via help.bromcom.com. Our team of customer support technicians are available from 8am-5pm Monday to Friday except Wednesdays 8am-4pm via phone (020 8290 7177) or via online ticketing at help.bromcom.com.